Term & Condition

Find out terms and conditions and what goods can be sent to the country where you would like to send an express item. Conditions for contents of items to a specific country of destination, binding information on customs regulations and goods export are available at customs authorities, diplomatic missions in a country of destination or chambers of commerce. Look at the  prohibited in international postal traffic.
You can order customer service hot calling  number +964662503640 the best one day before posting the express item or the number of control regional express centre, at the shafast contact branch offices
Express item up to 55 kg you can post almost at every shafast offices , please check electronic pricing results for your package before visiting our offices or calling customer service  ! .

The item addressed to countries out of the European Union is subject to customs control therefore you have to fill in the Customs Declaration invoice that is a part of an accompanying document (copy printing). In the Customs Declaration, describe in details the contents of the express items, weight and amount of the sent goods and attach your signature and put the invoice in 3 originals and 1 copy .

Attach your signature  in the terms and conditions paper after downloading from end of this page or take one from our courier employees or at the shafast offices .


- Please Donwlaod here Terms & Conditions - kurdish copy 

- Please Downlaod here Terms & Conditinos - Arabic copy